Report Issues

System failures, suspected incidents, or general complaints

If you are experiencing a system failure, suspect some type of technical incident, or have a general issue or complaint, please contact Customer Support

Suspicious Emails

If you believe you may have received a fake email, forward the entire email – including the header information – to us at: spam@docusign.com, then delete it from your mailbox. Please note that the automatic response you get from us may not address you by name.

Security Incidents

If you find or suspect a security incident, please report this to us at: secure@docusign.com

Abusive emails or behaviour

To report an abusive incident, please contact: abuse@docusign.com