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Privacy at DocuSign

Dec. 1, 2017

Learn about privacy at DocuSign and the steps we're taking to prepare for the upcoming GDPR. 

While many organizations are just now focusing on how to protect customer data to comply with the General Data Protection Regulation (GDPR), DocuSign has already made significant strides, many of which apply to the GDPR:

  • DocuSign has developed a strong compliance culture and security safeguards, as demonstrated in our ISO 27001 certification.
  • We actively monitor regulator guidance of GDPR requirements to enhance our efforts, and like many cloud service providers, we are reviewing our data protection program and making adjustments to ensure compliance with the GDPR by May 2018. 

DocuSign has also drafted Binding Corporate Rules (BCRs), including privacy codes, and has submitted them with supporting documentation to the supervisory authorities in Europe for approval. Our BCRs will help establish vigorous data protection practices throughout the Company and meet the European standards of data protection processed by DocuSign through our core Signature service.

Only you and individuals authorized by your company have access to your documents. Your personal information stays private – even from DocuSign. There is no greater priority at DocuSign than the privacy and security of our customers’ information, data and documents.