Docusign Trust Center

Trust Center

Your source for our latest security &
system performance information

Meeting the most rigorous security standards in the world

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. DocuSign's commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign's operating environments, not just the core DocuSign Signature service itself —and third-party audit reports back it up. DocuSign is ISO 27001:2013 and SSAE 16, SOC 1 Type 2, SOC 2 Type 2 certified and tested internationally – across the entire company and its data centers.

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  • TRUSTe Privacy Certification

Security Updates And AlertsStay Informed @askDocusign on Twitter

May 18, 2017

Update 5/18/2017 @ 9:30 PM Pacific Time – Follow @askdocusign on Twitter for latest updates

If you would like to be automatically informed about the latest security updates and alerts, please follow @askdocusign (DocuSign Support) on Twitter, where we will be posting notifications when the Trust Center is updated.

May 17, 2017

Update 5/17/2017 @ 1:02 PM Pacific Time – New Phishing Campaign Discovered Today

DocuSign has observed a new phishing campaign that began the morning of May 16 (Pacific Time). The email comes from “dse@dousign.com” with the subject “Legal acknowledgement for <person> Document is Ready for Signature” and it contains a link ...

May 16, 2017

Update 5/16/2017 @ 8:55 Pacific Time – Key Update on Malicious Campaign

As part of our commitment to updating everyone as we identify new information during our investigation, we can now confirm that only people with a DocuSign account were impacted by this incident – those who signed a document without a DocuSign ...