Docusign Trust Center

Trust Center

Your source for our latest security &
system performance information

Highest level of certifications and audits

DocuSign meets and exceeds the most stringent US, EU, and global security standards. No other Digital Transaction Management (DTM) company can match the enterprise security and operations investments DocuSign has made—and third-party audit reports back it up. DocuSign is ISO 27001:2013 and SSAE 16, SOC 1 Type 2, SOC 2 Type 2 certified and tested internationally – across the entire company and its data centers.

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  • TRUSTe Privacy Certification

Security Updates And Alerts

Feb. 27, 2017

Update 2/27/2017 – DocuSign and Cloudflare Security Advisory Status

Recently there was an issue reported by Cloudflare that impacted their edge servers. The issue in some cases involved surpassing the end of a buffer and returning memory that contained private information such as HTTP cookies, authentication tokens, HTTP POST ...

Nov. 22, 2016

Update 11/22/2016 - Malicious Email Campaign

DocuSign is tracking a malicious email campaign where the subject reads: "You have a new Encrypted Document”. The email contains a Word Doc attachment “EncryptedDoc.doc” which is designed to trick the recipient into running what’s known as macro-enabled-malware ...

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